

The other disk does not spin, just silent. After direct connecting each disk to their system, they could get one disk running fine, and could see folders in this disk. They noticed one little piece of components in the main circuit board burned up. The unit is composed of 2 disks, 1TB each. I took the unit to Pantip and had the unit opened.Sounded like they would not bother to recover any data, simply throwing me a free repair or new unit. They asked me to ship over the unit for warranty repair with no guarantee of any data recovery. They concluded that this is unlikely firmware/software issue and most likely hardware failure. Spent a few days corresponded with Lacie tech support in the US, very slow response and waste of time.Software could locate and connect to the drive and I could see the main single folder, but will not let me go further into the folder.
#Lacie external hard drive recovery full

I turned into a helpless mad man when my only external hard drive storage (2TB Lacie brought over from the US) died 10 days ago.
